Shipping & Returns

Shipping

All orders include a unique tracking number and e-mail confirmation.

Orders in the U.S. ship for free!

Returns

If product arrives damaged, please send your order number and photos of damages to info@lowlownyc.com, where it will be reviewed by a team member. After damaged product is returned, a full refund or replacement product will be issued.

Unworn products may be returned within 15 days of purchase. Return shipping is not provided by LOWLOW NYC. Please contact info@lowlownyc.com with your order number, and we'll help you complete your return!

Got a question? info@lowlownyc.com